Where to get support during school closure

Where to get support during school closures

Emergency Contacts


What do they offer?

Contact Details

Multi-Agency Safeguarding Hub (MASH)

Children’s Mash Team for Safeguarding and Child Protection Concerns –this line is available from Mon-Friday 9am – 5pm

Emergency Duty Out of Hours Team – from 5pm-9am Mon-Thurs and from 5pm on Fridays through to 9am the following Monday

0208 379 5555


02083791000 ( select option 2)


Crisis mental health support

116 123


Support for children and young people

0800 1111

National Centre for Domestic Violence

Providing emergency injunctions within two weeks of police involvements


Domestic abuse helpline

0808 802 5565

Out of hours mental health support

Emergency mental health support. This service operates 24 hours a day.

020 8702 3800

Crisis resolution Enfield

Intensive mental health care in people’s homes

020 8702 3800

Child Law Advice

Advice on legal matters to do with child and family law

E-mails preferred due to COVID-19

COVID – 19 Specific Help


What do they offer?

Contact Details

Young Minds

Great resources and ideas about things adults and young people can do to manage any stress and anxiety they may experience in relation to corona-virus

Young Minds

The following Young Minds link addresses how to look after your mental health when self isolating

Centre for Disease Control

Helpful messages on how to talk to children about Corona-virus

Every Mind Matters

Provides general information about looking after your mental health which would be relevant during this challenging time and provides top tips to improve emotional well-being


Provides useful information about how to cope if people feel anxious about corona-virus, how to manage staying well at home if being asked to self-isolate and taking care of your mental health and well-being among other tips and advice

Video for parents

Regarding the Corona-virus

Video for children and young people

Regarding the Corona-virus

Lets Talk Improving Access to Psychological

Service designed to work with mild to moderate common mental illnesses, including

020 8342 3012

Therapies ( IAPT)

depression and anxiety disorders


Information regarding Coronavirus

Mental Health Support


What do they offer?

Contact Details


Specialist treatment anyone over the age of 18 living in Enfield who is worried about their alcohol or drug use.

0208 379 6010


Mental health support

0300 123 3393

Young Minds

Parent helpline for children and adolescents with mental health issues

Rethink / Give us a shout

Mental health support and advice – online, by phone and via text

Text ‘SHOUT’ to 85258



Community Support and Recovery Team Enfield 

Treatment and support to people with common mental health issue such as anxiety, depression, and schizophrenia, bi-polar affective disorder, psychotic depression and other psychiatric disorder

58-60 Silver Street, Enfield, EN1 3EP
Tel: 020 8379 414

Sane Line

Emotional support (via email only during Covid 19)

Email: support@sane.org.uk

0300 304 7000


Support Line

Emotional support for people who are vulnerable – available via e-mail currently



01708 765200


Campaign against living miserably (CALM)

Free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems.

0800 58 58 58

Parenting Advice


What do they offer?

Contact Details

Family Lives

Support and advice relating to all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. We also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying, teenage risky behaviour and mental health concerns of both parents and their children.


Information and advice on how to keep children safe, online safety and support for parents.

Care for the family

Support and advice linked to relationships, parenting and bereavement.

Action for children

Support and advice for parents on a range of topics and information on fostering and adoption. Things to do with your child at home during Covid 19.

Family Based Solutions

Family Based Solutions works with the whole family to end the abuse and repair family relationships.

020 8363 6262       



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